Create all the necessary documentation in one place. ScreenSteps Live makes it possible for agents to quickly search their ScreenSteps Live knowledge base and copy links to knowledge base articles into tickets. Utilize ScreenSteps Online Employee Training software to simplify the onboarding process of new employees. Find articles on Microsoft Office Install, Duo Mobile, and other tech related topics OneStop. Creating step-by-step user manuals, tutorials, and guides will help you send your information easier and will allow your audience to understand your message clearer. ScreenSteps Live creates a hosted knowledge base that delivers a better experience for the authors and customers. Umfassende Auflistung von Wettbewerbern & ähnlichen Tools zur schnellen Softwareauswahl und um mehrere Anbieter direkt zu kontaktieren. Creating step-by-step user manuals, tutorials, and guides will help you send your information easier and will allow your audience to understand your message clearer. Taking into account that ScreenSteps is not aspiring to be a blog editor, though, and the fact that they're seeking integration with ScreenSteps Live, I think the simplistic cut-and-paste approach fits the bill and provides the flexibility to post the exported output in a broader variety of places. Zendesk Suite Alternativen finden und vergleichen. I would love to see some closer blog integration and automatic uploading via XMLRPC, ala TUAW favorite MarsEdit. The blog templates are also customizable to fit your stylistic needs. Partner with ScreenSteps on any or all of the following solutions to implement a training program that works. ![]() The concept is very cool and will aid a lot of people in sharing tutorials and software documentation. We're committed to helping you develop knowledgeable, consistent, and efficient employees in 30 days or less. The post-to-blog feature is documented at the developer's own Live account, with instructions for Wordpress that are easily translated to other platforms. ![]() ScreenSteps Live is bluemango's online complement to their desktop software, allowing users to publish lessons on the web after creating them in ScreenSteps 2. ![]() If you're not familiar with it, ScreenSteps 2 is an application that makes the process of documenting software and on-screen tasks simple and elegant. Connect OneLogins trusted identity provider service for one-click access to ScreenSteps Live plus thousands. The feature makes use of a Screensteps Live account to host images, then provides the HTML markup to paste into a blog entry. Cloud-based SSO Solution for ScreenSteps Live. Following up on some great features introduced in version 2, bluemango is releasing version 2.0.3 today with a brand new post-to-blog feature. Their solution-oriented customer representative teams are standing by to help reduce cost, complexity, and risk with flexible, go-to-market service solutions for your business.We do love our ScreenSteps here at TUAW. "Bringing Smiles On Demand into the Vervent family of companies is exciting in that it continues to expand Vervent’s position in the customer service space," said Stephanie Jimenez, President of Vervent. They have managed continued their core servicing business and robust expansion of their credit card business through acquisitions and the launch of several new programs designed to open access for underserved consumers. Met meer dan 100 opleidingen verdeeld over onze vestigingen in Den Haag, Delft en Zoetermeer valt er altijd wat te kiezen. ScreenSteps Live provides all the tools you need to create, publish and deliver exceptional documentation: ScreenSteps Desktop for authoring content (Mac/. Vervent has had exceptional success over the last three years despite the pandemic and adverse industry and macroeconomic trends. The Smiles on Demand acquisition also adds a framework for more traditional customer service work outside the regulated and technical financial servicing space that Vervent has traditionally worked in. This addition to Vervent’s contact centers will add more scale for their clients and more customer support via expanded hours and increased staffing for voice and non-voice contact work. ![]() San Diego, CA, USA, Feb 2023 - Vervent announced the acquisition of Smiles on Demand, a performance BPO organization in the Philippines, today, taking another step in continuing their contact center and servicing business.
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